Fake toll road bills emailed to drivers across the nation

Toll booths are removed as the Catalina View Mainline Toll Plaza on Route 73 in Irvine is dismantled in March.
(Mark Boster / Los Angeles Times)

As Orange County switches to a cashless system on its network of toll roads, drivers across the nation have been receiving what is described as a phishing email saying that they owe fees for using the pay-to-drive highways.

Printed beneath a logo that mimics the E-ZPass design, the fraudulent email reads: “You have not paid for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest possible time.”

Neither the Transportation Corridor Agencies, which manages the Orange County toll road system, nor E-ZPass, which provides electronic tolling services on the East Coast, sent the email, according to statements from both entities.


The groups advise not opening or responding to the email.

Instead, they recommend that questions about an E-ZPass message be directed to E-ZPass customer service.

In California, FasTrak transponders are commonly used for toll collection.

The toll roads in Orange County stopped using toll booths and switched to a cashless system in May. Commuters use either a transponder, which debits an established account, or pay online.

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