BUSINESS

Delta apologizes for flight attendants' brawl that forced flight diversion

Delta Air Lines has issued an apology over a fracas that broke out on a flight between Los Angeles and Minneapolis last month.

The two combatants were flight attendants. Their scrum forced the pilot to land in Salt Lake City to quell the tussle.

“Some of our team members did not display their best behavior,” Delta said in a statement after the incident. “We expect our flight crew to be nothing but courteous and professional at all times and what you experienced was far from that.”

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To make it up to passengers on the diverted flight, Delta gave loyalty reward members extra miles and handed out travel vouchers to everyone else. The airline wouldn't say if the employees were disciplined.

This was not the first clash between flight attendants.

In 2010, a regional carrier for Delta canceled a flight from Rochester, N.Y., to Atlanta when two flight attendants began to brawl. A Rochester television station quoted a passenger who said the flight attendants “got into a fistfight on the plane. The pilot decided to kick everyone off the plane.”

To read more about travel, tourism and the airline industry, follow me on Twitter at @hugomartin.

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