A state audit released last week details how
The report from California State Auditor
But in casting blame, the audit is silent on a more serious and systemic flaw, which is the lack of consistent oversight and accountability by City Hall. This is yet another reminder that the governance of the city's billion-dollar utility is weakened by overlapping lines of authority, competing political interests and little accountability.
In the summer of 2013, newly elected Mayor
These layers of oversight are supposed to catch problems and avert bad decisions, but none of the officials responsible prevented the billing system fiasco. Simply put, the mayor, City Council and DWP commissioners were not doing their jobs.
The DWP needs to be run more like a business and less like a government bureaucracy. The utility should be overseen by a board free from the political meddling of City Hall and empowered to make decisions for the good of the ratepayers.