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Families can pre board with United Airlines -- again

Families can pre board with United Airlines -- again

Four years ago, United Airlines told families with small children that they had to wait to board like everyone else.

But the Chicago-based carrier is reversing that boarding policy. Starting Feb. 15, families with children age 2 or younger can board before other passengers, except for those with disabilities and active-duty members of the military in uniform.

The change brings United in line with most major airlines that have already adopted a family-board-early policy.

The airline says it made the change because letting families pre-board was a top recommendation that came out of an October survey of employees and passengers.

But Seth Kaplan, managing partner at...