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Charles Schwab
On the Spot: Overseas ATMs and the possibly too-long PIN dilemma

Question: I've been reading with interest and confusion about automated teller machine fees when traveling to Europe. So I went to Bank of America and asked how to avoid them. The branch manager said BofA has a relationship with BNP Paribas in France. But then he dropped a bomb. He told me that Europe doesn't recognize personal identification numbers that are longer than four digits. I would have to change my PIN for it to work. He said a business traveler recently had a horrible experience and finally got to a BofA customer service agent who told her that her too-long PIN was the problem. Is this true? And if so, why is it a secret? Leslie Edmonds Silver Lake Answer: The...

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