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In India, a new-generation peon at your service
In India, a new-generation peon at your service

Aditya Giri had awoken at 4 a.m. for his newspaper route, sat through three hours of math and science lectures and hoofed across the city in head-pounding humidity. Now, the 19-year-old was standing in the cramped receiving area behind an upmarket Mumbai department store, getting an earful from a surly clerk. "This is completely wrong," the clerk said, jabbing a stubby finger at the invoice Giri had produced. "Sir," Giri replied, using the word that starts almost all of his sentences. "This is what they gave me. I just make the delivery." The clerk looked to the side and shook his head vigorously, playing up his exasperation. Giri stood quietly,...

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