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Bumped from online service's booking? It's probably airline's doing
Bumped from online service's booking? It's probably airline's doing

Question: My sister and her 14-year-old daughter are traveling from Kalispell, Mont., to Fort Lauderdale, Fla. My sister booked two round-trip tickets through Expedia and was happy with the price and the timing, along with the fact that there was only one stop. She paid for the tickets and received email notification that she was booked. Expedia later sent her an email saying the flights she paid for were no longer available and gave her a new booking without consulting her. The new booking required two stops, including one that involves an eight-hour middle-of-the-night layover. After a lot of negotiation, Expedia finally changed the reservation to something better, but she still ended up...

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