Spotlight: Taxpayer Information Available Online, by Phone

Taxpayers can get recorded answers to the most common state income tax questions through an automated, toll-free, 24-hour information system at (800) 852-5711, from 7 a.m. to 8 p.m. weekdays. The system may also be used to order tax forms and instructional pamphlets. The same answers are also posted on the Franchise Tax Board’s Web page at https://www.ftb.ca.gov along with all state tax forms, legal rulings and other tax-related items such as research studies and legislative analyses of new tax laws.