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Safeco Insurance fined for denying coverage based on credit scores

California Insurance Commissioner Dave Jones, shown in 2011, has fined Safeco Insurance $900,000 after a market-conduct study.
(Rich Pedroncelli / Associated Press)
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SACRAMENTO -- California regulators have fined Safeco Insurance Co. of Seattle $900,000, saying the company violated state law banning the use of credit scores to decide whether to issue a homeowner’s policy.

The state Department of Insurance made the allegation after performing an audit of the company for 2006 and 2007. The audit also found that Safeco, a unit of Liberty Mutual, failed to follow its own rating guidelines and committed other auto-rating violations.

“When we find that insurers are not complying with the law, we are able to take appropriate action and protect consumers,” California Insurance Commissioner Dave Jones said.

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The market conduct examination found that in 26 cases, homeowners were denied coverage because of their credit scores. The exam also revealed that Safeco inconsistently applied good-driver and other discounts to auto insurance policies. As a result, it was required to refund $3.1 million to California policyholders, the insurance department said.

As part of a Friday legal agreement with the department, Safeco denied that it violated California law.

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