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Apple takes its eye off the ball: Why Apple fans are really coming to hate Apple software

Apple takes its eye off the ball: Why Apple fans are really coming to hate Apple software

There always have been two great virtues in Apple's policy of keeping the development of hardware and core software in-house: their seamless integration with each other and their quality.

Lately, however, these virtues have started to disappear. The last few weeks have seen an explosion of discontent with the quality of the core apps of Apple's iPhones, iPads and Mac computers -- not only its OS X and iOS operating systems, but programs and services such as iTunes, Music, iCloud and Photos. Not only do the programs work poorly for many users, but they don't link Apple devices together as reliably as they should. These complaints aren't coming merely from users but...

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