Travel letters: Norwegian Airlines deserves an F, not an A-minus

I was shocked to read that the L.A. Times gave Norwegian Airlines a grade of A-minus in Jenn Harris’ Aug. 28 article, “The Costs of Flying Cheap.”

I flew the airline from Copenhagen to New York the beginning of July and had the worst service I have ever experienced during a flight. The plane was 3½ hours late. The flight attendant was just plain rude.  He pointed to a piece of paper in the aisle and demanded to know who put it there, as if someone would deliberately throw paper in the aisle.

When he began a beverage service, a man was...

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