Tony has one of those chairlifts that help seniors and disabled people get up and down stairs. Unfortunately, a switch is broken.
Tony contacted the manufacturer and was told a replacement switch wouldn't be expensive, but the actual repair work could run hundreds of dollars.
The company refused to make the switch available so Tony could handle the fix himself.
He wants to know: Is that fair?
For the answer (plus a worst-case scenario), check out today's Ask Laz video.