Keeping gremlins out of a repair job
Columnist David Lazarus answers your consumer questions in this one-minute video.
Tony has one of those chairlifts that help seniors and disabled people get up and down stairs. Unfortunately, a switch is broken.
Tony contacted the manufacturer and was told a replacement switch wouldn’t be expensive, but the actual repair work could run hundreds of dollars.
ASK LAZ: Smart answers to consumer questions
The company refused to make the switch available so Tony could handle the fix himself.
He wants to know: Is that fair?
For the answer (plus a worst-case scenario), check out today’s Ask Laz video.
If you have a consumer question, email me at asklaz@latimes.com or contact me via Twitter @Davidlaz.
