The agency rejects more than four of five aged citizens referred for help.
Of the cases rejected, 110 died while waiting
Cases accepted: 103
The office takes the highest percentage of its cases from an "access network" of hospitals that pay a fee for each referral.
Access network: 69% appointed
Adult Protective Services: 35%
Nursing homes/community: 10%
L.A. County-USC Hospital: 7%
Sources: Times reporting, Los Angeles County Public Guardian, Blue Consulting Report