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Toyota Motor Corp.
Phone issues, voice recognition plague vehicles in JD Power study
Phone issues, voice recognition plague vehicles in JD Power study

Getting a phone connected to a car and getting the car to understand voice commands are the two most frequently reported problems in late model vehicles, according to new J.D. Power study of difficulties people encounter with their vehicles. Complaints about Bluetooth connectivity and built-in voice recognition systems dominated the automotive research firm’s 2015 Vehicle Dependability Study released Wednesday. The study measured the problems experienced in the last year by owners of 2012 model year vehicles. The same complaints mirror the most frequent problems reported in a different J.D. Power study last year by drivers of new cars during their first 90 days of ownership....

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