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Mastercard and UniRush ordered to pay $13 million in 2015 RushCard outage

Mastercard and UniRush ordered to pay $13 million in 2015 RushCard outage

Mastercard and the company that sells RushCard-brand prepaid debit cards will pay $13 million in fines and customer restitution over a 2015 system failure that left thousands of customers unable to access money in their accounts.

The Consumer Financial Protection Bureau on Wednesday announced the enforcement action against Mastercard and card issuer UniRush — which is being acquired by Pasadena's Green Dot Corp. — saying the problems were caused by a lack of preparation and coordination by the companies before UniRush started using Mastercard as its main payment processor.

Problems with the October 2015 changeover sparked confusion and outrage among RushCard users and...

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