They paced in front of a wooden door, which looked more like the entrance to a broom closet than the law offices surrounding it. The curious leaned inside, hoping to catch a whisper of someone else's fate.
Kathy, a 48-year-old occupational health and safety specialist, gripped the edge of a table, covered with a few flickering candles and rows of jewel-toned tarot cards.
"What do you see?" Kathy asked.
"It ain't good, honey," said Alex Palermo, 42, psychic and owner of the Original Tremont Tearoom.
Palermo hunkered his 6-foot-3 frame over the table. His brown eyes rolled back, eyelids fluttering. Seconds passed.
There was the Ten of Swords -- the word "ruin" scrawled alongside disembodied eyes. The Five of Pentacles -- a lone figure trying to balance massive globes in the air. The Four of Cups -- a swirling vortex of blue and purple, sucking in everything within reach.
He girded himself to tell yet another client bad news.
Her mother's health? She's going to die soon. Plans to sell her home? Don't bother. Then he chastised her for splurging on kitchen and cooking supplies.
"I see bags," Palermo said. "I see you buy things you don't even have room for."
Kathy bristled, then eventually nodded in agreement.
Palermo is stressed out by divining bad news, but it's part of the business. It's been busy at the shop lately. His appointment book is filling up. Regular customers have stopped by more often. New visitors are paying for the $110 hourlong reading rather than the 15-minute prediction for $30.
With the diving economy, Palermo has been working six days a week. He has also started discount readings on Sundays and half-price specials for spiritual channeling.
But the pace has taken its toll. He's had unsettling dreams, and his stomach churns over what he tells his clients. He's withdrawn from friends and stopped dating. He smokes a lot.
After several readings, Palermo grabbed a pack of cigarettes and headed for the door.
Downstairs, out on Tremont Street, Palermo leaned against the window of a rare-coin shop and lit a cigarette. He took quick puffs as he shivered in the rain.
He understands people don't believe all of his predictions. Some come to be entertained. Some want hope, others validation. "But what they leave with is a greater sense of who they are in the present, to help them obtain the future they want," he explained.