No Break for Moisture-Plagued Window

Question: I have a double-paned window in which moisture has formed between the two panes. Is there a way to remove it?

G. W.,

Garden Grove

Answer: “Unfortunately, once you get moisture in a double-paned window, also called a double-glazed window, it’s had it and needs to be replaced,” says Richard Morales of Westminster Glass & Mirror. “There is a spacer between the two panes of glass and it’s sealed around the perimeter with hot butyl, which is a black, gooey substance that keeps moisture out.

“However, if that seal is broken, there’s no way to fix it without removing the window and disassembling it. It would be easier to replace it. Your window still might be under warranty from the manufacturer. Warranties run from 10 years to life depending on the window and the dealer.”

Q: The water in one of our toilets runs several times a day. Why is this?

M. D.,

Los Alamitos

A: “It sounds like a problem in either the shut-off float or the seal around the flapper,” says plumber Keith Martin of Irvine. “This is fairly common in older flushing mechanisms, and it’s easy to fix. Remove the cover and unscrew the metal or plastic ball that operates the shut-off valve. That may have water leaking inside, which would turn the water on even though the tank is full. If that seems in good condition, turn the water off and flush the toilet, then unscrew the rubber ball seal at the bottom of the tank. If it shows any sign of deterioration, replace it.