Best Domestic Airlines
The top 10 domestic airlines, based on the Zagat Airline Survey of 9,394 travelers. The overall scores are based on the average of ratings of each airline’s comfort, service, timeliness and food.
Midwest Express: 23.38* Alaska Airlines: 20.95 Kiwi International: 18.95 American: 18.16 Delta: 18.10 United: 17.35 Reno Air: 16.97 America West: 16.49 Midway Airlines: 16.43 Northwest: 16.37 *Ratings are based on a 30-point scale: 26-30 extraordinary to perfection; 20-25 Very good to excellent; 10-19 good to very good; 0-9 poor to fair.
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