Plane and Simple

Regarding Christopher Reynolds’ Travel Insider (“Fliers’ Complaints Against Airlines Rise,” Feb. 26): The airlines should not wonder why travelers are complaining about their service. Published reports have described how airlines are using narrow-body aircraft and are reducing the seat space in coach even more. We are not “frequent fliers” but “regular fliers” and feel that we are the ones upon whom the airlines depend for their survival. It seems to us that there should be some efforts made for our comfort.

It does not really take a Ph.D. to see why airlines such as Southwest get few complaints. They offer nothing! Whatever the passenger gets is gravy! Only the airlines that allege to offer so much and give little get complaints. Can nothing be done to get the “biggies” to make life a little bit nicer for the rest of us?

RICHARD J. WARREN

Van Nuys