Making Connections
A new toll-free number is available for Californians with questions about Medicare and their Medicare health plan options.
Between 8 a.m. and 4:30 p.m., callers to (800) MEDICARE can talk to a customer service representative in English or Spanish to receive information about Medicare, Medicare supplemental insurance (Medigap) and local Medicare health plan options, specific quality and satisfaction data about managed-care plans, and telephone numbers for help with such related issues as questions about billing.
During nonbusiness hours, callers can access a 24-hour automated line to request a “Medicare and You” handbook, receive updated information about local health plans or hear prerecorded answers to frequently asked questions.
Deaf or hard-of-hearing callers may call (877) 486-2048.
Other information is available at https://www.medicare.gov on the Internet.