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For the Record

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Airport ratings: An article in Sunday’s Section A about the Disney Institute’s program to help businesses improve service said Miami International Airport received the lowest customer satisfaction rating in the 2007 J.D. Power and Associates analysis of 61 airports in North America. In fact, 16 other airports in the large-airport category scored in “the rest,” the lowest of four assessment levels. The three higher ratings are “among the best,” “better than most” and “about average.”

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