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Silicon Valley aims to delight

Instagram co-founder Kevin Systrom: "If you delight people even a little bit with a simple solution, it turns out it goes very far."

Instagram co-founder Kevin Systrom: “If you delight people even a little bit with a simple solution, it turns out it goes very far.”  (Eric Piermont / AFP/Getty Images)

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“Delight” is the latest buzzword that many technology companies use to describe how they want users of their products of services to feel.

Jack Dorsey

Twitter and Square co-founder Jack Dorsey: “We can consistently delight the world with all the information we can bring them.”  (Peter DaSilva / For The Times)

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