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Lyft revenue plummets 61% as pandemic slams ride-hailing

The Lyft logo on the dashboard of a car.
Lyft reported its worst quarter as a public company as the pandemic decimated demand for ride-hailing services.
(Lyft)

Lyft Inc. reported its worst financial performance as a public company Wednesday in a quarter hampered by the coronavirus pandemic, a steep revenue decline and a wider loss.

The San Francisco-based company still maintains its forecast for a quarterly adjusted profit by the end of next year, even with at least 20% fewer rides than previously anticipated. Uber Technologies Inc. reiterated a similar profit forecast last week. But the businesses face unpredictable risks from the virus and a push for gig workers to receive employment benefits.

Lyft reported a 61% decline in revenue to $339 million, just beating an average of analysts’ estimates of $335 million for the quarter that ended in June. The loss — excluding tax, interest and other costs — widened 37% to $280 million. That was also better than analysts’ tempered expectations.

Uber reported similarly dismal results last week with one bright spot: a surge in food delivery orders. Lyft has no such business to offset the effects of the pandemic. And because it operates only in the U.S. and Canada, Lyft’s fortunes are wedded to those countries’ ability to contain the virus and lift travel restrictions. The stock fell about 1% in extended trading after the report Wednesday.

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Adding to the ride-hailing companies’ challenges, a California judge ordered them Monday to reclassify drivers as employees by the end of the month. Although Lyft and Uber said they will appeal the decision, the ruling revived concerns among shareholders that operating in their home state could become untenable if they’re forced to pay employment benefits for drivers.

The court decision was “the beginning of a very long, arduous process,” said Ed Yruma, a managing director at KeyBanc Capital Markets. New York, Massachusetts and other states will be closely watching how the situation plays out in California, he said. Providing healthcare, unemployment and other benefits to drivers would make Lyft and Uber “prohibitively expensive” to customers in some regions, Yruma said.

“I don’t think it’s out of the question that they could suspend operations in California,” Yruma said. Uber Chief Executive Dara Khosrowshahi has suggested as much, saying the company may temporarily shut down service in the state if forced to reclassify drivers.

John Zimmer, the co-founder and president of Lyft, said the company would also be forced to temporarily suspend operations in California if not granted more time. He said Lyft’s priority is to convince voters to overturn the law in November. “Lyft cannot comply with the injunction at the flip of the switch,” Zimmer said in a conference call to discuss the financial report. “Our focus is on Prop 22. We are confident of that moving forward.”

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Before then, Lyft and Uber will need to convince people to start taking rides again. The number of Lyft customers who took at least one ride in the second quarter decreased 60% to 8.7 million, falling short of analysts’ estimates of 10.49 million. The company said it had about $2.8 billion in cash at the end of the quarter.

Chief Executive Logan Green said a pandemic recovery may be underway. Lyft reported that rides in July increased 78% compared with April.


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