U-Haul: About this series

PART ONE: Trailer Sway
How U-Haul policies have increased the risk of towing accidents.
PART TWO: Maintenence and Complaints
An aging fleet and spotty maintenance result in breakdowns and worse.
PART THREE: Missing Evidence
When sued over accidents, U-Haul has repeatedly lost or spoiled evidence.
About the series  |   Contact the reporters

Times reporters Alan C. Miller and Myron Levin reviewed thousands of pages of court records, police reports and other documents on U-Haul operations and accidents. They interviewed more than 200 people, including about 60 current and former U-Haul employees and dealers. They spoke at length with senior U-Haul executives and toured company facilities in Phoenix.

Myron Levin, a reporter for more than 30 years, has been a Times staff writer since 1984. Previous stops included the Kansas City Star and Rocky Mountain News in Denver. At The Times, he is assigned to the California investigations desk, and he previously worked in the business section and San Fernando Valley edition. He has done a wide range of investigative reporting, including on the tobacco industry and auto safety.

Alan C. Miller has been a reporter at The Times for 20 years and a member of the Washington Bureau’s investigative team since 1994. He won the Pulitzer Prize for National Reporting in 2003 for a series on the Marine Corps Harrier jump jet. Miller also shared the Polk Award and the Goldsmith Prize for Investigative Reporting for breaking the 1996 Democratic National Committee fundraising scandal. Before joining The Times, Miller worked at The (Bergen) Record in Hackensack, N.J., and the Times Union in Albany, N.Y. He holds a bachelor’s degree from Wesleyan University and an master’s degree from the University of Hawaii and the East-West Center.

Al Seib has been a Los Angeles Times staff photographer since 1984. His photos have won numerous awards from national and international photographers associations, and his work contributed to three Pulitzer Prizes awarded to The Times staff for coverage of the Los Angeles riots, Northridge earthquake and Southern California wildfires. Before joining The Times, Seib worked for the Chicago Sun Times, where his photos earned him the Illinois Press Photographer Association’s photographer of the year award in 1984. A native of Chicago, Seib has a bachelor’s degree in journalism from Valparaiso University in Indiana.