Agent Package FAQ & Support Information

Agent Package FAQ & Support Information

1. How do I update information on my property listings?
Your listing information on is updated nightly. We are receiving your MLS data feed, so when you update the MLS, you are automatically updating your listings on

2. If my listings are on, why would I get the agent package?
Your listings are on, however all the contact information is for the office. The office phone, fax and email address. By purchasing the agent package, the leads will go directly to you. The homebuyer will be able to reach you directly, plus we personalized the listing with your photo, a few lines of promotional text and link directly to your personal web site.

3. If I advertise in the Los Angeles Times, why would I need to advertise on
To reach your total market. Even though the Los Angeles Times and have the same demographics, only 30% of users receive the newspaper. So, by advertising online you are now reaching an additional 70 % of your marketplace.

4. How do I submit my photo?
You can submit it on the order form. We can also get your photo from a Web site, you can send it via e-mail to or we can scan your photo directly from your business card.

5. How do I submit my promotional text?
The promo text can only be 200 characters, which is about 2 to 3 sentences. You can write it at the bottom of the order form, or email it to

6. Who is my Account Executive if I have other questions?
You can email your Account Executive at

Los Angeles, Ventura
and Santa Barbara Counties
Eric Bables
202 W. First Street
8th Floor, TMS
Los Angeles, CA 90012
Phone 213-237-6071
Fax 213-237-5039

Orange, Riverside
and San Diego Counties
Ruthanne Greenwood
1675 Sunflower
Costa Mesa, CA 92626
Phone 714-966-7732
Fax 714-966-7773

   • Technical Support Assistance

Agent Package Order Form

Web Stats receives 65 million pages views each month with 3.1 million unique visitors.
• The Real Estate section receives 3 million page views each month. 1.5 million of those page views are users searching for a new or resale home.
70% of Internet users, do not receive the newspaper
• Our users have the same demographics as the newspaper.
86% of the Internet users looking for a home, choose an agent listed on the Internet.