The security flaw freaking out the internet: What we know about the ‘Log4Shell’ threat

Hands on a laptop computer keyboard
Security experts say the Log4j vulnerability is one of the worst computer security flaws they’ve ever encountered.
(Jenny Kane / Associated Press)

Security experts say it’s one of the worst computer vulnerabilities they’ve ever seen. They say state-backed Chinese and Iranian hackers and rogue cryptocurrency miners have already seized on it.

The Department of Homeland Security is sounding a dire alarm, ordering federal agencies to urgently eliminate the bug, dubbed “Log4Shell,” because it’s so easily exploitable — and telling those with public-facing networks to put up firewalls if they can’t be sure. The affected software is small and often undocumented.

Detected in an extensively used utility called Log4j, the flaw lets internet-based attackers easily seize control of everything from industrial control systems to web servers and consumer electronics. Simply identifying which systems use the utility is a challenge; it is often hidden under layers of other software.

The top U.S. cybersecurity defense official, Jen Easterly, deemed the flaw “one of the most serious I’ve seen in my entire career, if not the most serious,” in a call Monday with state and local officials and partners in the private sector. Publicly disclosed last Thursday, it’s catnip for cybercriminals and digital spies because it allows easy, password-free entry.


The Cybersecurity and Infrastructure Security Agency, or CISA, which Easterly runs, posted a resource page Tuesday to help erase a flaw it says is present in hundreds of millions of devices. Other heavily computerized countries are taking it just as seriously, with Germany activating its national IT crisis center.

A wide swath of critical industries, including electric power, water, food and beverage, manufacturing and transportation, were exposed, said Dragos, a leading industrial control cybersecurity firm. “I think we won’t see a single major software vendor in the world — at least on the industrial side — not have a problem with this,” said Sergio Caltagirone, the company’s vice president of threat intelligence.

A large-scale cyber-spying campaign blamed on China might have given hackers access to the networks of critical U.S. companies and agencies.

June 15, 2021

Eric Goldstein, who heads CISA’s cybersecurity division, said Washington was leading a global response. He said no federal agencies were known to have been compromised. But these are early days.

“What we have here is an extremely widespread, easy-to-exploit and potentially highly damaging vulnerability that certainly could be utilized by adversaries to cause real harm,” he said.

The affected software, written in the Java programming language, logs user activity on computers. Developed and maintained by a handful of volunteers under the auspices of the open-source Apache Software Foundation, it is extremely popular with commercial software developers. It runs across many platforms — Windows, Linux, Apple’s macOS — powering web cams, car navigation systems, medical devices and more, according to the security firm Bitdefender.

Goldstein told reporters in a conference call Tuesday evening that CISA would be updating an inventory of patched software as fixes become available. Log4j is often embedded in third-party programs that need to be updated by their owners. “We expect remediation will take some time,” he said.

U.S. officials say the goal of the operation was to sow confusion and create the perception that the results of the presidential election could not be trusted.

Nov. 18, 2021

Apache Software Foundation said the Chinese tech giant Alibaba notified it of the flaw Nov. 24. It took two weeks to develop and release a fix.

Beyond patching to fix the flaw, computer security pros face an even more daunting challenge: trying to detect whether the vulnerability was exploited — in other words, whether a network or device was hacked. That will mean weeks of active monitoring. A frantic weekend of trying to identify, and slam shut, open doors before hackers exploited them now shifts to a marathon.


“A lot of people are already pretty stressed out and pretty tired from working through the weekend, when we are really going to be dealing with this for the foreseeable future, pretty well into 2022,” said Joe Slowik, threat intelligence lead at the network-security firm Gigamon.

The cybersecurity firm Check Point said Tuesday that it had detected more than half a million attempts by known malicious actors to identify the flaw on corporate networks across the globe. It said the flaw was exploited to plant cryptocurrency mining malware — which uses computer cycles to mine digital money surreptitiously — in five countries.

China rejects accusations by the U.S. and its allies blaming it for a hack of Microsoft’s email system, which affected tens of thousands of computers.

July 20, 2021

As yet, no successful ransomware infections exploiting the flaw have been detected. But experts say that’s probably just a matter of time.

“I think what’s going to happen is it’s going to take two weeks before the effect of this is seen because hackers got into organizations and will be figuring out what to do to next,” said John Graham-Cumming, chief technical officer of Cloudflare, whose online infrastructure protects websites from online threats.

We’re in a lull before the storm, said senior researcher Sean Gallagher of the cybersecurity firm Sophos.

“We expect adversaries are likely grabbing as much access to whatever they can get right now with the view to monetize and/or capitalize on it later on,” Gallagher said. That would include extracting usernames and passwords.

State-backed Chinese and Iranian hackers have already exploited the flaw, presumably for cyber-espionage, and other state actors were expected to do so as well, said John Hultquist, a top threat analyst at the cybersecurity firm Mandiant. He wouldn’t name the target of the Chinese hackers or its geographical location. He said the Iranian actors were “particularly aggressive” and had taken part in ransomware attacks primarily for disruptive ends.

The Log4j episode exposes a poorly addressed issue in software design, experts say. Too many programs used in critical functions have not been developed with enough thought to security.

Open-source developers like the volunteers responsible for Log4j should not be blamed so much as an entire industry of programmers who often blindly include snippets of such code without doing due diligence, said Slowik of Gigamon.

Popular and custom-made applications often lack a “Software Bill of Materials” that lets users know what’s under the hood — a crucial need at times like this.

A ransomware attack paralyzed the networks of at least 200 U.S. companies on Friday, according to a cybersecurity researcher.

July 2, 2021

“This is becoming obviously more and more of a problem as software vendors overall are utilizing openly available software,” said Caltagirone of Dragos.

In industrial systems particularly, he added, formerly analog systems in such sectors as water supply and food production have in the last few decades been upgraded digitally for automated and remote management.

“One of the ways they did that, obviously, was through software and through the use of programs which utilized Log4j,” Caltagirone said.