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Retailers’ holiday hiring plans remain conservative

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Retailers and industry analysts are predicting a decent holiday season, but many stores still plan to play it safe when it comes to holiday hiring.

Two-thirds of retailers say they will hire at the same level as last year and 25% plan to hire fewer seasonal workers, according to a survey by global management consultancy Hay Group.

‘Cost inflation has made profitability more elusive, and retailers are trimming the fat with staffing and store hours,’ said Craig Rowley, vice president and global practice leader for the retail practice at Hay Group.

The survey also found that retailers ‘have hit a threshold’ when it comes to discounting, with 89% saying they are not planning to offer deeper discounts on Black Friday this year.

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-- Andrea Chang


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