Missing Hotmail e-mails restored but glitch’s cause still unknown, Microsoft says


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Microsoft said the Hotmail e-mails lost over the weekend have been restored and that it’s still investigating the cause of the problems, according to the Associated Press.

The Hotmail problems got started last weekend when some users of the free e-mail service took to message boards and social media websites reporting that their e-mails had disappeared and in some cases all of their messages were lost.


Microsoft’s Hotmail message board had more than 476 pages of complaints about lost and deleted e-mails, dating back as far as November, the Associated Press said.

Hotmail spokeswoman Catherine Brooker told AP that all affected users currently have their messages back.

Just what caused the glitch is still unknown, but Microsoft is working on figuring that out, Brooker told AP.


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-- Nathan Olivarez-Giles