IRS Sends Its Annual Presents--and Apologies for ’85 Snafus
Waiting until the end of the Christmas mailing rush, the Internal Revenue Service today began mailing 87 million income tax forms for 1985, along with an unusual apology from the government.
The tax packages, stacked in post offices for weeks, carry an annual message from IRS Commissioner Roscoe Egger Jr. and his apology for last year’s computer snafu that caused refund delays for millions of Americans.
“Last year, some of you received your refunds later than usual because of problems that arose or major changes we made to the returns processing system,” Egger said in his letter on the cover of the forms.
Millions of refund checks were delayed last year because the IRS switched to a new computer system. In addition, there were reports that IRS clerks at the Philadelphia regional office had thrown away some forms.
Egger promised in his letter that things would be different this year.
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