WORKPLACE : OCTD and 7 Other Firms Nominated for Training Award
Last year, the Orange County Transit District launched a training program to improve bus-driver performance.
About 80 students went through the program, and the transit district says that accident claims among program graduates have fallen by 25% and customer complaints have dropped 30%.
As a result, the OCTD is one of eight organizations nominated for the “company of the year” award sponsored by the American Society for Training and Development in Orange County.
The society, dedicated to developing human potential, evaluates nominees on various levels of training excellence. The winner will be announced at the society’s banquet Wednesday.
The other nominees are:
* Denny’s Inc., Irvine, for its cook’s training program, which cut restaurant cooking-skills development costs by 60% between January, 1990, and September, 1990.
* Archive Corp., Costa Mesa, for its “total quality management” program for managers and supervisors.
* Brunswick Corp.’s Defense Division, Costa Mesa, for its management-development program.
* Knott’s Berry Farm, Buena Park, for its “systematic training for effective performance” program aimed at managers and supervisors.
* Mitsubishi Motor Sales of America Inc., Cypress, for an innovative sales-training program.
* Western Digital Corp., Irvine, for an executive seminar series organized in cooperation with UC Irvine.
* Western Industrial Maintenance, Paramount, for its 30-hour supervisors’ training program.
