The Retail World

diva n. midday work shift, considered the easiest work schedule. “Have Elaine pick up the ice for Dexter’s party, she’s working diva!” Syn. princess.

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key recovery n. specialized detail of restocking clerks whose sole responsibility is the folding and fluffing of merchandise unfolded by customers throughout the day.

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senso v. tagging of garments over a specified value, normally $25, with a security sensor device.

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shady lady n. sales associate who is overly solicitous and/or engages in suggestive behavior to oversell to wealthy customers. “David, the new shady lady in designer clothing, is shameless--that customer could have been his grandmother!”

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studio n. specialty sales service that caters to Industry purchases of wardrobes used in photo shoots, television and film production, most of which are usually returned. “Don’t waste your time pulling stock for her, she’s with studio.”