Lexus Repeats as Buyer-Satisfaction Champ
Owners of Lexus automobiles remained the most satisfied after a year of driving their vehicles, with Toyota’s luxury brand winning the top prize in J.D. Power & Associates’ customer satisfaction study for a second straight year. Nissan’s Infiniti cars ranked second in the study, followed by General Motors’ Saturn. Jaguar was fourth, and Ford’s Mercury line rounded out the top five.