MAKING CONNECTIONS

Just got your car back from the shop and have a complaint?

The state’s Bureau of Automotive Repair investigates complaints about mechanical repairs and body work performed on cars and motorcycles, such as a shop doing repair work that wasn’t approved by the customer. They also take reports on mechanics operating without a license.

To reach the Bureau of Automotive Repair, call (818) 596-4400. The bureau is part of the Department of Consumer Affairs, which is at (800) 952-5210.