Assessing Procedures

No elected official wants to read criticism in letters to the editor (“Assessing the Assessor Reveals Few Assets,” Dec. 29), but this is sometimes how we find that a change in procedures is needed. We are looking into this matter, to improve response time and let taxpayers know that their problems are being addressed as quickly as possible by an agency that oversees 2.3-million properties.

One of my initial actions as assessor was to appoint the county’s first-ever property owners advocate, an expert with technical and personal skills who helps individuals concerned with the status of their cases.

More information about this service is on our Web site at https://www.assessor.co.la.ca.us.

Rick Auerbach

Assessor, Los Angeles County