No tray should mean no passenger
ON a recent flight on a major U.S. carrier from Gatwick, England, to Dallas-Fort Worth, Texas, I had no tray table. It had broken off and duct tape was affixed to the remaining plastic arms to prevent a gash.
On the next leg of my journey, Dallas to Los Angeles, I was in an A seat. Seat C had a note on the tray: “Broken, do not use.”
In both cases, the seat should not have been sold. The flight attendant advised there was a shortage of maintenance personnel.
ROBERT PISAPIA
Westlake Village
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