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When you shouldn’t listen to experts

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Tribune Media Services

Experts can be dangerous.

I’m the number-one proponent of using the other eight hours to learn from others, grow and advance, but whenever you find yourself seeking information, guidance or answers from an authority figure such as an expert or doctor, watch out! You just might save your life.

Last week, James Arthur Ray, a self-help motivational speaker, was arrested on three counts of manslaughter. He had a strong and passionate following, and for the three people who died and the 18 others who were treated at hospitals, they followed him too far.

James held a weeklong spiritual retreat in Arizona, where the members participated in a 36-hour fast, sleep deprivation, and a deadly sauna-like ceremony where 50-plus participants endured sweltering heat for over two hours.

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As far as I know, participants were free to leave at any time. The doors weren’t locked, and there were no burly guards blocking the exit. So why didn’t they? They followed an authority figure. They hung up their judgment and ability to think for themselves at the door. They looked to the leader -- the expert to whom some paid $9,000 for the event -- to tell them what to do. Even after feeling ill, vomiting and collapsing, participants chose to stay. Of course, you would have run for the door ... or would you?

Ever since the Holocaust, psychologists have been intrigued by our obedience to authority figures. In one of the most infamous experiments, demented and brilliant psychologist Stanley Milgram tested participants’ willingness to obey an authority figure who told them to administer dangerous shocks to another subject.

Amazingly, 65 percent of the participants administered the highest voltage -- even after the subject complained about having a heart condition!

It’s amazing what we’ll do when a stern guy in a lab coat tells us to, but what does this have to do with you? Everything. Thought leaders and experts can inspire and provide solutions, but if you follow them blindly, you can do yourself harm.

Similar to the work I’ve done on the dangers of groupthink and social networking, here are a few questions on how to get the most from experts without losing yourself in the process:

1. What’s the downside? This should always be question No. 1. What’s the worst thing that could happen? Make sure you are clear on this before you do anything.

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2. Does this make sense? You don’t have to be an expert to have common sense. If you get advice or are asked to do something, step back and ask yourself if it makes sense.

3. Why shouldn’t I do this? All signs point to yes, but can you think of any reason why you shouldn’t take the expert’s advice? If you are experiencing cognitive dissonance, you may not want to question what you’re doing, but it’s at this point where you need to the most.

4. What harm could come if I don’t do this? Will the world end? Will you lose a limb? Sometimes we build things up in our head to the point where we feel intense pressure to do something, but this question is great for deflating things and for putting the situation back into perspective.

5. What would happen if I waited? Really bad decisions are often made without much thought or reflection. Take a step back. Give yourself some time before you commit to anything.

In your quest to find answers and guidance, be careful not to blindly follow experts and authority figures. Make sure you ask yourself these five questions before you act. Trust me, I’m an expert ...

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Robert Pagliarini is a CBS MoneyWatch columnist and the author of “The Other 8 Hours: Maximize Your Free Time to Create New Wealth & Purpose” and the national best-seller “The Six Day Financial Makeover.” Visit yourother8hours.com.

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(c) 2010 CBS INTERACTIVE INC. DISTRIBUTED BY TRIBUNE MEDIA SERVICES INC.

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