The Concourse Hotel invests in its building and workers
The humble, two-star Concourse Hotel at Los Angeles International Airport is undergoing at $65-million renovation, with a plan to emerge this fall as a four-star Hyatt Regency hotel.
As part of its effort to upgrade, the hotel’s management decided the staff needed some enhancements, as well.
Last week, 24 housekeepers graduated from a class on English as a second language that was held twice a week for four months at the hotel.
Kitchen workers are also learning butchery and sauce making, among other culinary lessons, while the hotel’s bartenders are taking classes in mixology — the art of mixing exotic cocktails.
“Our goal is to become one of the best hotels in Los Angeles, and this is going to help,” he said.
To read more about travel, tourism and the airline industry, follow me on Twitter at @hugomartin.
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