IBM to cut about 3,900 workers while still hiring in ‘higher growth’ areas

An image of a woman holding a cell phone in front of the IBM logo displayed on a computer screen.
Cuts at IBM will focus on workers remaining after the spinoffs of the Kyndryl and Watson Health units and will cost the company about $300 million.
(Artur Widak / Associated Press)

International Business Machines delivered an upbeat annual sales forecast while announcing it would eliminate about 1.5% of its global workforce, following similar job cuts the last few months by many of its technology peers.

The reductions will amount to a “ballpark” figure of 3,900, Chief Financial Officer James Kavanaugh said Wednesday in an interview. The cuts will focus on workers remaining after spinoffs of the Kyndryl and Watson Health units and will cost the company about $300 million, he said. IBM still expects to hire in the “higher-growth areas,” Kavanaugh said.

In its forecast, IBM said free cash flow in fiscal 2023 is expected to be $10.5 billion while revenue will increase in the mid-single digits. Analysts, on average, estimated $9.18 billion of free cash flow and annual sales growth of 1.2%, according to data compiled by Bloomberg.


IBM is being helped by a weakening U.S. dollar expected in 2023, Kavanaugh said. The effect of currency fluctuations should be neutral overall in 2023 — they’ll drag on results in the first half while becoming a tailwind in the second half, he said.

Chief Executive Arvind Krishna has been trying to pivot Big Blue from its traditional business of infrastructure and information technology services to the fast-growing cloud-computing market. The company’s revenue increased in 2022 for the second consecutive year after almost a decade of no growth or slipping sales.

As tech giants lay off scores of workers amid a sector-wide downturn, employees who once considered the Silicon Valley companies a safe long-term bet are reconsidering their allegiances.

Jan. 24, 2023

Fourth-quarter revenue was unchanged at $16.7 billion, the Armonk, N.Y.-based company said in a statement. Analysts, on average, estimated $16.4 billion. Earnings, excluding some items, were $3.60 a share in the period that ended Dec. 31; analysts had projected $3.58 a share.

Hybrid cloud revenue was $22.4 billion in 2022, up 11% from a year earlier. Krishna’s strategy has been focused on bolstering the company’s offerings in hybrid cloud — providing services to customers that run their own data centers in some combination with public cloud providers such as and Microsoft.

IBM’s current headcount is 260,000, Kavanaugh said. That is about 22,000 lower than the figure disclosed for December 2021.