Customers have been calling on Time Warner Cable and CBS Corp. to resolve their ongoing carriage dispute that has resulted in channels going dark in several markets including Los Angeles and New York.
Now politicians are demanding an end to the blackout.
Sen. Edward J. Markey (D-Mass.), who recently won John F. Kerry's Senate seat, on Tuesday asked the Federal Communications Commission to step in and restart negotiations.
"I believe the public interest would be best served if carriage is restored by the parties at the earliest possible time so that consumers are not long caught in the middle," Markey said in a letter to the commission.
The fight between the two companies last week resulted in a blackout of CBS-owned media outlets for Time Warner Cable customers in several markets. The pay cable channel Showtime is also dark on Time Warner Cable.
At issue are fees that CBS wants to charge Time Warner Cable to carry its local television stations. CBS is seeking a hefty increase in so-called retransmission consent fees, which Time Warner Cable is resisting.
CBS, which makes a substantial amount of its programming available on its website CBS.com, has also been blocking access from Time Warner Cable's Internet subscribers since Friday afternoon.
Markey, the House of Representatives' primary author of the 1992 Cable Act, expressed dismay at the Web blockage in his letter to the FCC, calling the result "anti-consumer," and asked the commission to investigate.
"A consumer's choice of cable television provider should not be tied to her ability to access Internet content that is freely available to other consumers," he said. "In such instances, consumers lose their freedom to access the Internet content of their choice."
Also on Tuesday, Rep. Anna G. Eshoo (D-Calif.), who sits on the Communications and Technology Subcommittee in the House of Representatives, released a statement urging Time Warner Cable and CBS to reach a resolution quickly.
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