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Postmaster says his revitalization plan may slow mail delivery

United States Postal Service Postmaster General Louis DeJoy
Postmaster Gen. Louis DeJoy during a House Oversight and Reform Committee hearing on Wednesday.
(Graeme Jennings / Associated Press)
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Postmaster Gen. Louis DeJoy said some mail could be delayed under his plan to revitalize a U.S. Postal Service plagued by slow delivery and what he called a “dire” financial outlook.

DeJoy, embattled since deliveries slowed last summer ahead of an election that featured unprecedented volumes of mailed ballots, spoke Wednesday at a congressional hearing.

He divulged few details about the 10-year reform plan that’s still being crafted. But, he said, “If we move forward with the plan, only about 30% of first-class mail would be impacted with any additional delays.”

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Mail delivery still hasn’t recovered from the drop in on-time delivery that began after DeJoy cut overtime and extra trips by delivery trucks in an effort to rein in costs. The changes were put on hold in August after an outcry, but performance lagged, with first-class mail falling below 63% on-time delivery the week before Christmas, according to a document posted online by the House Committee on Oversight and Reform.

Service has rebounded to 80% of first-class mail being delivered on time in early February, according to the committee document.

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Retiree benefits

DeJoy also called the service’s congressionally imposed requirement to fund retiree health benefits decades in advance “unfair and unaffordable.”

“Many people — across the country and on this panel — have grave concerns, and recent events have aggravated them,” said Rep. Carolyn B. Maloney (D-N.Y.), chairwoman of the oversight committee, which held the hearing.

The Postal Service faces a decline in mail volume as well as the requirement to pay for health benefits for future retirees. Maloney called it “a dire financial situation that requires us to act.”

Newly selected postal Board of Governors Chairman Ron Bloom agreed that Congress should lift the retiree funding requirement. A bill under consideration would eliminate the mandate and require retirees to enroll in Medicare, at a savings of $10 billion over 10 years, according to a summary released by the committee.

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DeJoy on Feb. 9 said he was working on a 10-year plan, and Maloney said that lawmakers “have been trying to get information about the new strategic plan, which has yet to be made public.”

DeJoy on Tuesday said he wouldn’t divulge details because the plan is still being formed. He said the plan would be unveiled next month and would preserve delivery to every household six days a week.

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“Our dire financial trajectory” along with declining mail volume and other problems “all demand immediate action,” DeJoy said. “We see a path forward to sustainability and good service.”

Mailed ballots were delivered on time, Bloom said Tuesday.

Lawmakers remained critical of mail slowdowns. Some have called for President Biden to name new postal governors to revive the struggling service and for DeJoy’s departure.

Three of nine presidentially appointed seats on the board are open, giving Biden a chance to assemble a Democratic majority. The governors select the postmaster general, and under Republican leadership last year chose DeJoy, a shipping executive and donor to former President Trump.

On-time delivery nationwide for first-class mail dropped to 64% in December and was lower in many areas, 33 senators said in a Feb. 17 letter to DeJoy outlining what they called “unacceptable delays.”

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The Postal Service has cited heavy package volume and worker absences because of COVID-19. The senators in their letter cited “concerning practices,” including management’s rejection of overtime requests.

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