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Emergency rooms refused to treat pregnant patients, leaving one woman to miscarry in a lobby restroom

Sacred Heart Emergency Center
At Sacred Heart Emergency Center in Houston, front desk staff refused to check in a woman after her husband asked for help delivering her baby. She miscarried in a restroom in the emergency room lobby while her husband called 911 for help.
(David J. Phillip / Associated Press)
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One woman miscarried in the lobby restroom of a Texas emergency room as front desk staff refused to admit her. Another learned at a Florida hospital that her fetus had no heartbeat, the day after a security guard turned her away from the facility. And in North Carolina, a woman gave birth in a car after an emergency room couldn’t offer an ultrasound. The baby died.

Complaints that pregnant women were turned away from U.S. emergency rooms spiked in 2022 after the U.S. Supreme Court overturned Roe vs. Wade, federal documents obtained by the Associated Press reveal.

The cases raise alarms about the state of emergency pregnancy care in the U.S., especially in states that enacted strict abortion laws, and sparked confusion around the treatment doctors can provide.

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“It is shocking, it’s absolutely shocking,” said Amelia Huntsberger, an OB-GYN in Oregon. “It is appalling that someone would show up to an emergency room and not receive care — this is inconceivable.”

Federal law requires emergency rooms to treat or stabilize patients who are in active labor or, if they lack the staff or resources to do so, provide a medical transfer to another hospital. Medical facilities must comply with the law if they accept Medicare funding.

The Supreme Court will hear arguments Wednesday that could weaken those protections. The Biden administration has sued Idaho over its abortion ban, even in medical emergencies, arguing that it conflicts with the federal law.

“No woman should be denied the care she needs,” Jennifer Klein, director of the White House Gender Policy Council, said in a statement. “All patients, including women who are experiencing pregnancy-related emergencies, should have access to emergency medical care required under the Emergency Medical Treatment and Labor Act.”

Pregnancy care after Roe

Pregnant patients have “become radioactive to emergency departments” in states with extreme abortion restrictions, said Sara Rosenbaum, a George Washington University health law and policy professor.

“They are so scared of a pregnant patient that the emergency medicine staff won’t even look. They just want these people gone,” Rosenbaum said.

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A decision by the Arizona Supreme Court that aims to impose a near-total abortion ban in the state has put Southern California providers on alert.

April 12, 2024

Consider what happened to a woman who was nine months pregnant and having contractions when she arrived at the Falls Community Hospital in Marlin, Texas, in July 2022, a week after the Supreme Court’s ruling on abortion. The doctor on duty refused to see her.

“The physician came to the triage desk and told the patient that we did not have obstetric services or capabilities,” hospital staff told federal investigators during interviews, according to documents. “The nursing staff informed the physician that we could test her for the presence of amniotic fluid. However, the physician adamantly recommended the patient drive to a Waco hospital.”

Investigators with the Centers for Medicare and Medicaid Services concluded that Falls Community Hospital broke the law.

Reached by phone, an administrator at the hospital declined to comment on the incident.

The investigation was one of dozens the AP obtained from a Freedom of Information Act request filed in February 2023 that sought all pregnancy-related Emergency Medical Treatment and Labor Act complaints from the previous year. One year after submitting the request, the federal government agreed to release only some complaints and investigative documents filed across just 19 states. The names of patients, doctors and medical staff were redacted from the documents.

Federal investigators looked into just over a dozen pregnancy-related complaints in those states during the months leading up to the U.S. Supreme Court’s pivotal ruling on abortion in 2022. But more than two dozen complaints about emergency pregnancy care were lodged in the months after the decision was unveiled. It is not known how many complaints were filed last year, as the records request asked only for those from 2022, and the information is not otherwise publicly available.

The documents did not detail what happened to the patient turned away from the Falls Community Hospital.

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‘She is bleeding a lot’

Other pregnancies ended in catastrophe, the documents show.

At Sacred Heart Emergency Center in Houston, front desk staff refused to check in a woman after her husband asked for help delivering her baby that September. She miscarried in a restroom toilet in the emergency room lobby while her husband called 911 for help.

“She is bleeding a lot and had a miscarriage,” the husband told first responders in his call, which was transcribed from Spanish in federal documents. “I’m here at the hospital, but they told us they can’t help us because we are not their client.”

Emergency crews, who arrived 20 minutes later and transferred the woman to a hospital, appeared confused over the staff’s refusal to help her, according to 911 call transcripts.

One first responder told federal investigators that when a Sacred Heart Emergency Center staffer was asked about the gestational age of the fetus, the staffer replied: “No, we can’t tell you; she is not our patient. That’s why you are here.”

A manager for Sacred Heart Emergency declined to comment. The facility is licensed in Texas as a freestanding emergency room, which means it is not physically connected to a hospital. State law requires those facilities to treat or stabilize patients, a spokeswoman for the Texas Health and Human Services agency said in an email to AP.

Sacred Heart Emergency’s website says it no longer accepts Medicare, a change that was made after the woman miscarried, according to publicly available archives of the website.

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Meanwhile, the staff at Person Memorial Hospital in Roxboro, N.C., told a pregnant woman who was complaining of stomach pain that they would not be able to provide her with an ultrasound. The staff failed to tell her how risky it could be for her to depart without being stabilized, according to federal investigators. While en route to another hospital 45 minutes away, the woman gave birth in a car to a baby who did not survive.

Person Memorial Hospital self-reported the incident. A spokeswoman said the hospital continues to “provide ongoing education for our staff and providers to ensure compliance.”

In Melbourne, Fla., a security guard at Holmes Regional Medical Center refused to let a pregnant woman into the triage area because she had brought a child with her. When the patient came back the next day, medical staff were unable to locate a fetal heartbeat. The center declined to comment on the case.

What’s the penalty?

Emergency rooms are subject to hefty fines when they turn away patients or fail to stabilize them or transfer them to another hospital. Violations can also put hospitals’ Medicare funding at risk.

But it’s unclear what fines might be imposed on more than a dozen hospitals that the Biden administration says failed to properly treat pregnant patients in 2022.

It can take years for fines to be levied in these cases. The Health and Human Services agency, which enforces the law, declined to share if the hospitals have been referred to the agency’s Office of Inspector General for penalties.

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For Huntsberger, the OB-GYN, the Emergency Medical Treatment and Labor Act, or EMTLA, was one of the few ways she felt protected to treat pregnant patients in Idaho, despite the state’s abortion ban. She left Idaho last year to practice in Oregon because of the ban.

The threat of fines or loss of Medicare funding for violating EMTLA is a big deterrent that keeps hospitals from dumping patients, she said. Many couldn’t keep their doors open if they lost Medicare funding.

She has been waiting to see how HHS penalizes two hospitals in Missouri and Kansas. HHS announced last year it was investigating the facilities after a woman who was in preterm labor at 17 weeks was denied an abortion.

“A lot of these situations are not reported, but even the ones that are — like the cases out of the Midwest — they’re investigated, but nothing really comes of it,” Huntsberger said. “People are just going to keep providing substandard care or not providing care. The only way that changes is things like this.”

Next up for EMTLA

President Biden and Health and Human Services Secretary Xavier Becerra have publicly vowed vigilance in enforcing the law.

Even as states have enacted strict abortion laws, the White House has argued that if hospitals receive Medicare funds, they must provide stabilizing care, including abortions.

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In a statement to the AP, Becerra called EMTLA the “nation’s bedrock law protecting Americans’ right to life- and health-saving emergency medical care.”

“And doctors, not politicians, should determine what constitutes emergency care,” he added.

Idaho’s law allows abortion only if the life, not the health, of the woman is at risk. But the state’s attorney general has argued that its abortion ban is “consistent” with federal law, which calls for emergency rooms to protect a fetus in medical emergencies.

“The Biden administration has no business rewriting federal law to override Idaho’s law and force doctors to perform abortions,” state Atty. Gen. Raúl Labrador said in a statement this year.

Now the Supreme Court will weigh in. The case could have implications in other states, including Arizona, which is reinstating an 1864 law that bans all abortions, with an exception only if the woman’s life is at risk.

The Emergency Medical Treatment and Labor Act was introduced decades ago because private hospitals would dump patients, often those without insurance, on county or state hospitals, said Alexa Kolbi-Molinas of the American Civil Liberties Union. Some hospitals also refused to see pregnant women who did not have an established relationship with physicians on staff. If the court nullifies or weakens those protections, it could result in more hospitals turning away patients without fear of penalty from the federal government, she said.

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“The government knows there’s a problem and is investigating and is doing something about that,” Kolbi-Molinas said. “Without EMTALA, they wouldn’t be able to do that.”

Seitz writes for the Associated Press.

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