The death toll from an earthquake and tsunami that decimated parts of the central Indonesian island of Sulawesi jumped to more than 1,200 Tuesday as disaster officials began reaching coastal areas that were cut off by blocked roads and downed telephone lines.
Officials said hundreds of other people were severely injured, and that hundreds of bodies could still be buried under quicksand-like mud caused by Friday’s magnitude 7.5 earthquake.
About 10 nations and the European Union pledged aid after Indonesian President Joko Widodo appealed for international help. Little of that, however, has arrived yet in the quake zone, and increasingly desperate residents grabbed food and fuel from damaged stores and begged for help.
Rescuers have focused much of their attention so far on the biggest affected city, Palu, which has 380,000 people and is easier to reach than other hard-hit areas.
“We feel like we are stepchildren here because all the help is going to Palu,” said Mohamad Taufik, 38, from the town of Donggala, who said five of his relatives are still missing. “There are many young children here who are hungry and sick, but there is no milk or medicine.”
Along the coast, the tsunami, which reportedly reached a height of nearly 20 feet in some places, shattered buildings, uprooted concrete and thrust houses and boats tens of yards inland.
Nugroho said more aid was being distributed, but “we still need more time to take care of all the problems.”
He said 153 bodies were buried Monday in a mass grave and that the operation continued Tuesday.
A special aircraft carrying 3,170 gallons of fuel had arrived and trucks with food were on the way with police escorts to guard against looters. Nugroho said many gas stations were inoperable either because of quake damage or from people stealing fuel.
The frustration of waiting for days without help boiled over for some.
“Pay attention to Donggala, Mr. Jokowi. Pay attention to Donggala!” yelled one resident in a video broadcast on local television, referring to the president. “There are still a lot of unattended villages here.”
The town’s administrative head, Kasman Lassa, all but gave residents permission to take food — but nothing else — from shops.
“Everyone is hungry and they want to eat after several days of not eating,” Lassa said on local TV. “We have anticipated it by providing food, rice, but it was not enough. There are many people here. So, on this issue, we cannot pressure them to hold much longer.”
A man looks over lines of containers as people queue up Friday at a gas station in Palu, Central Sulawesi, Indonesia.(Dita Alangkara / AP)
A survivor cries as he offers Friday prayers at a makeshift camp outside the damaged Agung Darussalam mosque in Palu.(Mohd Rasfan / AFP/Getty Images)
Survivors offer Friday prayers at a makeshift camp outside a damaged mosque in Palu.(Mohd Rasfan / AFP/Getty Images)
Indonesian rescuers try to free 15-year-old earthquake survivor Nurul Istikhomah from the flooded ruins of a collapsed house in Palu, Central Sulawesi, Indonesia. Istikhamah has been trapped in the water for two days.(Aimacs Wilander / EPA-EFE/REX)
This aerial picture shows the remains of a 10-story hotel in Palu, Indonesia’s Central Sulawesi after it collapsed following a strong earthquake in the area.(Azwar / AFP / Getty Images)
A woman cries as people assess the damage after an earthquake and a tsunami hit Palu, on Sulawesi island.(Muhammad Rifki / AFP/Getty Images)
Family members carry the body of a relative to a police hospital in Palu, Indonesia following a strong earthquake in the area.(Bay Ismoyo / AFP/Getty Images)
Medical team members help patients outside a hospital after an earthquake and a tsunami hit Palu, on Sulawesi island on Sept. 29, 2018.(Muhammad Rifki / AFP/Getty Images)
A doctor examines an injured child outside at an army hospital following earthquakes and a tsunami in Palu, Central Sulawesi, Indonesia.(Tatan Syuflana / AP)
Indonesian men check the body of earthquake and tsunami victims as they look for their relatives at a police hospital in Palu, Central Sulawesi, Indonesia.(Mast Irham / EPA-EFE/REX )
Residents look for their belongings amid the debris of destroyed houses in Palu, Indonesia.(Bay Ismoyo / AFP/Getty Images)
People walk along an Indonesian beach that was hit by a tsunami in Palu in Central Sulawesi after a strong earthquake and tsunami struck the area.(Bay Ismoyo / AFP/Getty Images)
A man collects valuable materials from a beach that was hit by a tsunami in Palu in Central Sulawesi after a strong earthquake and tsunami struck the area.(Bay Ismoyo / AFP/Getty Images)
Rescue personnel evacuate earthquake survivor Ida, a food vendor, from the rubble of a collapsed restaurant in Palu, Indonesia’s Central Sulawesi.(Bay Ismoyo / AFP/Getty Images)
People attempt to identify the bodies of their relatives at a police hospital in Palu, Indonesia’s Central Sulawesi on Sept. 30, 2018, following a strong earthquake in the area.(Bay Ismoyo / AFP/Getty Images)
The hand of an earthquake victim is seen inside a body bag at a police hospital in Palu, Indonesia’s Central Sulawesi.(Bay Ismoyo / AFP/Getty Images)
People survey the damage following a massive earthquake and tsunami in Indonesia on Sunday.(Rifki / AP)
People survey damage outside a shopping mall following earthquakes and tsunami in Palu, Central Sulawesi, Indonesia.(Tatan Syuflana / AP)
People survey the damage in Palu, Central Sulawesi.(Rifki / AP)
Rescuers remove bodies Sunday in Palu, Central Sulawesi.(Basarnas Handout / EPA-EFE/REX )
People try to identify the bodies of relatives at the compound of a police hospital in Palu on Sunday.(Bay Ismoyo / AFP/Getty Images)
Two Indonesians make off with a big-screen TV looted from a ruined shopping mall Sunday in Palu, Central Sulawesi.(Mast Irham / EPA-EFE/REX )
Men make off with goods looted from a damaged shopping mall in Palu, Central Sulawesi.(Mast Irham / EPA-EFE/REX )
People queue up for gasoline Sunday in Palu, Central Sulawesi.(Tatan Syuflana / AP)
People survey damage outside a shopping mall Sunday in Palu, Central Sulawesi.(Tatan Syuflana / AP)
An army doctor examines an injured child outside at army hospital following earthquakes and a tsunami in Palu, Indonesia.(Tatan Syuflana / AP)
Indonesian survivors check the body of earthquake and tsunami victims as they look for their relatives at a police hospital in Palu, Indonesia.(Olagondronk/EPA-EFE/REX)
A photo made available by the Indonesian National Board for Disaster Management (BNPB) shows the coastal area of Palu city, Indonesia, on Saturday after an earthquake and tsunami hit the region.(BNPB/Handout/EPA-EFE/REX)
Cars are stacked and destroyed following a tsunami in Palu, Indonesia.(Wilander/EPA-EFE/REX )
An Indonesian man hugs his daughter who survived the earthquakes and tsunami as they reunite at an open air camp in Palu, Indonesia.(Mast Irham/EPA-EFE/REX)
A tsunami destroyed the Jembatan Empat bridge in Palu, Indonesia.(Wilander/EPA-EFE/REX )
Indonesian earthquake and tsunami survivors receive medical treatment outside a military hospital in Palu, Indonesia.(Mast Irham/EPA-EFE/REX)
Indonesian men check the bodies of earthquake and tsunami victims as they look for their relatives at a police hospital in Palu, Indonesia.(Mast Irham/EPA-EFE/REX)
A man looks for his belongings amid the debris of his destroyed house in Palu, Indonesia.(Bay Ismoyo / AFP/Getty Images)
People walk along a beach that was hit by a tsunami in Palu, Indonesia.(Bay Ismoyo / AFP/Getty Images)
Desperation was visible in Palu as well. Signs propped along roads read, “We Need Food” and “We Need Support,” while children begged for cash in the streets and long lines of cars snarled traffic as people waited for gas.
Teams were searching for trapped survivors under destroyed homes and buildings, including a collapsed eight-story hotel in Palu, but they needed more heavy equipment to clear the rubble. Nearly 62,000 people have been displaced from their homes, Nugroho said.
Many people were believed trapped under shattered houses in the Palu neighborhood of Balaroa, where the earthquake caused the ground to heave up and down violently.
“I and about 50 other people in Balaroa were able to save ourselves by riding on a mound of soil which was getting higher and higher,” resident Siti Hajat told MetroTV, adding that her house was destroyed.
In Palu’s Petobo neighborhood, the quake caused loose, wet soil to liquefy, creating a thick, heavy quicksand-type material that resulted in massive damage. Hundreds of victims are still believed to be buried in the mud there.
Liquefaction of soil can be compared to walking on a sandy beach.
“If you walk across some wet sand a little back from the water’s edge, it is usually firm walking, even though you might leave footprints,” said Adam Switzer, an expert at the Earth Observatory of Singapore. “However, if you stand still and wiggle your toes and feet, you will probably sink a little as the sand around your feet becomes soft and unstable. This is similar to what happens during liquefaction.”
Nugroho said generators, heavy equipment and tents are among the most-needed aid items. The countries that offered assistance include the United States and China, he said.
Australian Prime Minister Scott Morrison said Tuesday that his government has given $360,000 to help victims and is in talks with Indonesian authorities about a second round of aid. The initial funds are to go to the Indonesian Red Cross for the most obvious emergency aid needs, such as tarpaulins.
Nugroho said only two of the 122 foreigners in the area remained unaccounted for — one from South Korea and the other from Belgium.
The coastline at Palu was strewn with rubble and a few brightly colored cargo containers poking out of the water. Buildings near the water were ruined shells. The arches of a large yellow bridge rested in the water and eerie drone video showed a Ferris wheel, untouched, on a beach scraped bare by the waves.
In Petobo, Edi Setiawan said he and his neighbors rescued children and adults, including a pregnant woman. His sister and father, however, did not survive.
“My sister was found embracing her father,” he said. “My mother was able to survive after struggling against the mud and being rescued by villagers.”
Indonesia is frequently struck by earthquakes, volcanic eruptions and tsunamis because of its location on the Ring of Fire, an arc of volcanoes and fault lines on the Pacific Rim. A powerful quake on the island of Lombok killed 505 people in August, and two moderate quakes near an eastern island Tuesday reportedly damaged a bridge.
The vast archipelago is home to 260 million people on more than 17,000 islands that stretch a distance similar to that between New York and London. Roads and infrastructure are poor in many areas, making access difficult in the best of conditions.