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Customers Swarm to Auto Showrooms : Ford, Chrysler Join GM in Cutting Financing Rates; Dealers Swamped

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Times Staff Writer

The lure of cut-rate financing sent customers roaring into automobile showrooms as Chrysler and Ford raced Friday to match GM’s ultra-low interest rates.

“It’s like the good old days,” crowed John Beasley, general manager of Wessen Buick in Los Angeles. Showroom traffic jumped 70% and sales at the dealership were up 40% in the last two days compared to last week, he said.

General Motors on Thursday began financing 1986 cars at interest rates as low as 2.9% for three-year loans. Then Chrysler and Ford jumped in Friday with their own cut-rate financing. Chrysler announced rates starting at 2.4% for two-year loans and 3.6% for three-year contracts. Ford is offering financing beginning at 2.9% for three-year loans.

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As an alternative to the low rates, all three car makers are offering cash rebates. The new financing programs exclude some models and expire in October.

Already, car dealers are reporting considerable mileage from the bargain-basement interest rates.

‘Blockbuster’ Reaction

At Connell Chevrolet in Costa Mesa, Norma Terriquez of Montebello admired her new red Nova while the paper work was being drawn up. On the other side of the lot, Carol Bento of Corona del Mar and her son Brandon were inspecting a Spirit. “He’s not going to be 16 until February, but we thought, ‘what the heck,’ ” she said.

“I’m starting my 36th year in the car business, and I’ve never seen anything like it,” said Bill Springett, general manager of Vicky Thomas Pontiac Yugo in downtown Los Angeles. “People are buying cars (who) were maybe thinking of waiting a year.”

GM said the new rates have sparked a “blockbuster” reaction across the nation, noting that the volume of loan applications at General Motors Acceptance Corp., its financing unit, is up 90% from last Friday’s level. One woman in Grand Rapids, Mich., sat on the hood of a car she wanted to buy for half an hour before a Chevrolet salesperson could talk to her, the company said.

In Orange County, dealers reported record one-day sales and said they are staying open extra hours to accommodate the surge of buyers.

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“It’s very busy, like a zoo,” said a salesman at University Oldsmobile in Costa Mesa. “I gotta go.”

In a move to unload bulging inventories of 1986 cars and trucks, GM started the fire-sale round of rate cuts by offering 2.9% for three-year loans and 4.8% on the more typical four-year loan on most 1986 passenger cars and a wide range of light trucks. Or, under the program that expires Oct. 8, consumers can opt for cash rebates ranging from $300 on domestic and Japanese-built subcompacts to $1,500 on slower-selling, front-wheel-drive luxury cars.

Chrysler and Ford, with smaller inventories of unsold 1986 cars, responded Friday for competitive reasons, the two car manufacturers said. “We normally would not offer financing incentives because our inventories are the best-balanced in the domestic industry, but we must meet the competitive actions of others,” said Ray Windecker, a Ford spokesman.

Until Oct. 12, Chrysler is offering 2.4% for two-year loans, 3.6% for three-year loans, 4.8% for four-year loans and 9.9% for five-year loans. The alternative cash rebates range from $400 to $1,500. The program also includes some 1987 luxury models, such as the Chrysler Fifth Avenue.

Ford countered with a 2.9% rate for three-year loans, 5.9% for four-year loans and 9.9% for five-year loans, available until Oct. 8. Cash rebates range from $300 to $1,000. The program doesn’t include the Ford Taurus or Sable and certain other models.

The low interest rates from car finance companies also prompted a new round of grumbling from competitors in the car loan business--primarily banks and credit unions, whose car loan rates are generally 9% or higher. Finance companies have grabbed a larger share of the car loan market over the last year because of discount programs that are “basically just a marketing gimmick,” said Howard Cosgrove, a spokesman for the Credit Union National Assn.

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“We have generally considered the discount finance rates to be anti-consumer because we feel the car makers are simply passing along the cost to consumers” through higher prices or other costs, Cosgrove said.

Car dealers dispute contentions that they will find other ways to make up the profit lost through lower rates.

“The price is still negotiable,” said Beasley of Wessen Buick. “People are trying to find out what the gimmick is. Once they discover that there is no gimmick . . . it’s translating into sales.”

But the misgivings of some are not dissuading buyers who want to beat expected price increases for 1987 model cars--which will hit dealer showrooms during the next few weeks--and who want to buy big-ticket items this year before tax reform legislation eliminates the sales tax deduction next year. Also, interest deductions for car and other consumer loans will be phased out over the next five years.

At 11:30 a.m. on Friday, Terry Zinter seemed ready to trade in his 1976 Blazer and ride home in the $12,000 S-10 pickup truck that sat gleaming in the sun at Bob Baker’s Chevrolet lot in National City.

“I just need to hear the figures from the salesman,” said Zinter, a meat cutter in a Chula Vista grocery store. “Maybe I can get them to throw a free stereo in.”

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Just 24 hours earlier, Zinter had been ready to sign on the dotted line for the $7,600 Toyota truck that was his second choice.

“Welcome to the APR (annual percentage rate) war,” quipped a salesman at McCune Chrysler Plymouth, one of the dozens of new and used car dealerships that line National City’s “Mile of Cars.”

Just a few blocks away, John Van Pelt, general manager of Stanley Dodge, stared at the note pad on his desk and wondered what the new interest rates would do for sales that have remained “spotty” at best. “Ten minutes ago, we went to 2.4% for 24 months, 3.6% for 36 months, 4.8% for 48 months and 9.9% for 60 months,” Van Pelt said. “I just wish we’d gotten word earlier so we could advertise.”

At Prestige Pontiac in Van Nuys, an arrow drawn on a piece of paper pointed to a three-inch-high stack of GMAC financing applications in the showroom Friday afternoon.

M. D. (Morry) Faiman, vice president and general manager, said he hopes the program will reduce Prestige’s inventory of cars, which has swollen to 90 days, or about 220 cars, from its usual level of 70 days, or about 165 cars. The dealership’s sales, averaging about 70 to 75 cars a month, are off 25% to 30% from a year ago. The dealership, which usually closes at 9 p.m., was open Thursday until 11 p.m. as 10 cars were sold, the first Thursday this year that Prestige has sold that many, Faiman said.

At Guaranty Chevrolet in Santa Ana, sales manager Bruce Hamlin said 18 cars were sold Thursday, the most ever for a weekday. Guaranty stayed open until 1 a.m. Friday morning, and “we expect to be even busier tonight,” he said.

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Orange County-based subsidiaries of Asian car makers apparently do not plan to offer any special financing in response to domestic makers.

Mitsubishi Motor Sales of America said it is “taking a look” at the low financing offered by American makers. But the Fountain Valley-based unit of the Japanese giant apparently feels no urgency to generate a program to match GM.

“They have an ’86 carryover problem, and we don’t,” said Bob Stallsmith, vice president and general manager of sales.

Times staff writers James Bates, Stephanie Droll, Greg Johnson, Jeff Rowe and Nancy Yoshihara contributed to this report.

WHO MAKES CAR LOANS Finance companies, including General Motors Acceptance Co. and other car loan subsidiaries of the automakers, have made an increasing share of auto loans in the last three years.

Share of Lender outstanding car loans Dec., 1984 Banks 49% Credit Unions 16% Finance Companies, including GMAC and other auto firms 32% Other Lenders 3% Dec., 1985 Banks 45% Credit Unions 15% Finance Companies, including GMAC and other auto firms 35% Other Lenders 5% June, 1986 Banks 42% Credit Unions 14% Finance Companies, including GMAC and other auto firms 39% Other Lenders 5%

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Source: Federal Reserve Board

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