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Posh Shopping Mall Suggests Sales Clerks Dine Out--Literally

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Times Staff Writer

Management at South Coast Plaza’s posh Crystal Court annex thinks its sales clerks should dine out more often.

Retail workers at the $80-million mall have been given the hint to take their brown bags elsewhere.

A mall newsletter last week not-so-subtly informed employees that “there’s a perfect spot” half a mile from the Costa Mesa shopping center. “A beautiful park will provide you with a much-needed respite, so grab your brown bag and escape.”

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Since the marble- and oak-trimmed mall opened last October, General Manager Jack Matthess has been letting employees know that benches scattered throughout the 685,000-square-foot mall are for sitting, not eating.

Matthess said the newsletter message is not an edict but that employees are “absolutely right” that he’d prefer them to brown bag it outside.

The mall has no fast food outlets and the only eatery right now is a restaurant where lunch tabs average $12 a person.

So employees are not budging from the benches. “We’ve all just said ‘tough,’ ” one said. And kept chewing.

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