The Times' July 5 report, "Car Rental Firms in Drive to Polish Tarnished Image," sure caught my attention.
This is the company that demanded drop-off charges (about $200) for a car I rented at Boston's Logan Airport to drive to Chicago in the fall of 1984. The car they assigned me had Illinois license plates. In other words, I was paying drop-off charges for the privilege of returning a car to Chicago!
JOSEPH R. McCARTHY