CLIPBOARD : House Calls

During 1990, tenants made 91% of all calls to the Dispute Resolution Center of Orange County regarding housing issues. Tenants complained most about landlords withholding deposits. While far fewer of the calls to the Center were from landlords, when they did call it was most often regarding tenant eviction. Here’s how the concerns of tenants and landlords compare:

Tenant Issues

Withholding deposits: 29%

Eviction: 21%

Threats / harassment by landlord: 18%

Habitability: 16%

Other*: 16%

Landlord Issues

Eviction: 57%

Rent increase or security deposit: 29%

Damage to property: 14%

* Includes landlord entering without proper notice, rent increases and calls for information

Source: Dispute Resolution Center of Orange County

Researched by: APRIL JACKSON / Los Angeles Times