Where to Air Car Repair Gripes

If you have a problem with a garage, your first step should be to contact the owner or manager and discuss the problem calmly. Many times, problems are merely failures in communication.

Then try the state Bureau of Automotive Repair. The toll-free number is 800-952-5210. The Oceanside office of the bureau is at 1310 Union Plaza Court, Suite 100. The number for that office is 439-0942.

If the station is certified by the auto club, your local office of the Automobile Club of Southern California may also be able to help.