Christopher Reynolds' Insider column ("Built-In Gratuities: They Can Be a Rude Awakening," June 23) was enjoyable. However, I take a different avenue regarding tipping of maids. A woman who worked for me left for a while to work as a maid in one of the better hotels in Greater L.A. When she returned, she said the maids never saw any of the tip money. It was retained 100% by the superintendent.
Tipping should be left to the individual and go to the individual person for good service. Wages should not be predicated on whether or not they receive tips.