House2Home Demise a Costly Surprise

I recently purchased a gift card from House2Home as a Christmas gift. I read in “It’s Curtains for Ailing House2Home Franchise” [Nov. 8] that they were going to close all 42 stores and had already filed for bankruptcy. I rushed down to spend my gift card not knowing when they would close for good.

I was told by a cashier that they would not accept any gift cards. They were not honoring these cards as ordered by the Bankruptcy Court.

Mind you, I was not trying to get a cash refund, only purchase merchandise with the card that I had paid good money for, only to be told that it was not honored. Unfair is not the word for it!

Linda Kerwood

Riverbank, Calif.

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House2Home stole my mom’s Christmas.

This is a story about a company who knew about their fate and tricked my wife and me into buying $200 of false promises. My wife and I were Christmas shopping for our moms on Nov. 5. We had a great idea to buy them gift certificates at the new House2Home store in Norco so they could pick something nice for their homes.

They gladly took our $200 and with a big smile gave us their “worthless promise” that these gift certificates would translate into money for our moms to use for their Christmas presents. On Nov. 6, House2Home filed for Chapter 11 bankruptcy and now their gift certificates are worthless.

You can’t sit there and tell me they didn’t know about their fate, so why were they still selling worthless gift certificates? It was their way of having us put money into their pockets with no products or services being given.

Is this fair?

Jeff Kafoury

Corona