Companies to Reform Gift Card Policies
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Eighteen national retailers have agreed to replace customers’ lost, stolen or damaged gift cards, New York Atty. Gen. Eliot Spitzer said.
The policy change mimics one put in place by home improvement giant Home Depot Inc. last spring, after two New York residents complained to Spitzer’s office that the Atlanta-based company refused to replace their lost cards.
Retailers agreeing to the reforms include Best Buy Co., Bloomingdale’s, Borders Books & Music, Circuit City Stores Inc., CompUSA; Disney Stores, Eckerd, J.C. Penney, Kohl’s, Macy’s, Musicland, Nordstrom Inc., Sears, Roebuck & Co., Sports Authority Inc., Target Stores Inc., Toys R Us Inc. and Waldenbooks.
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